What if your greatest leadership power isn’t in having all the answers, but in asking better questions?
In this conversation with Erica Kemp, Vice President of Branch Administration at Global Credit Union, we explore how intentional presence, trust, and curiosity create powerful leadership cultures, especially across dispersed teams. Erica shares how she balances courage with care, empowers experimentation within safe guardrails, and develops emerging leaders by giving them space to stretch and grow.
We also dig into the rhythms that keep her grounded, from “Focus Fridays” to staying true to her values while leading teams across Alaska and the Pacific Northwest.
Erica’s reflections on clarity, ownership, and self-awareness remind us that leadership isn’t about control, it’s about creating capacity in others.
Connect with Erica on LinkedIn.
My free PDF, “The 5 Secrets of Impossibly Effective Teams,” will show you the simple leadership moves that help teams unlock their full potential and deliver outsized results, without burning out. Grab your copy now at geoffwelch.com/secrets